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Receiving reports on individuals and legal entities

In the REPORTS section you can receive reports on individuals and legal entities.

REPORTS – Report on an Individual

By entering the taxpayer identification number of a person, by filling in all the fields in the ADVANCED SEARCH CRITERIA form and clicking the «SEARCH» button you can find the subject of credit history.
As a result, you will get a short identification of the located subject and a set of icons, showing the subject’s reports.

By hovering the mouse pointer over the report icon, you can see its name, cost, additional conditions for requesting a report or the reason for the absence of a subject’s report.

In the Report on an Individual you can obtain the following reports:

1.  CREDIT REPORT OF AN INDIVIDUAL/ENTREPRENEUR and a  «CREDIT SCORE» REPORT
To obtain a report, you must enter the taxpayer identification number of the customer, fill in all the fields in the ADVANCED SEARCH CRITERIA, and click the «SEARCH» button.

2.  INFORMATION FROM THE REGISTER OF PERSONS WITH RESTRICTED ACCESS TO GAMBLING FACILITIES AND/OR PARTICIPATION IN GAMBLING (USING CREDIT FUNDS)
The report is intended to verify whether the borrower is included in the Register of Persons with Restricted Access to Gambling Facilities and/or Participation in Gambling at the time of concluding a consumer loan agreement in accordance with the requirements of the Law of Ukraine “On Consumer Lending”.
This applies to persons in respect of whom the said Register contains information about their use of credit funds for placing bets, according to the Commission for Regulation of Gambling and Lotteries (CRGL).

3.  SEARCH IN THE CANCELED PASSPORTS LISTS, including the MINISTRY OF INTERNAL AFFAIRS – checking the database of invalid passports (identity cards) for a passport.
To receive the report, enter the taxpayer identification number in the search field, fill in all the fields in the ADVANCED SEARCH CRITERIA, select the document type:
– passport of a citizen of Ukraine;
– ID card;
– travel passport;
– crew member identity,
fill in the document search form, and click the «SEARCH» button.

4.  PHOTO VERIFICATION OF THE SUBJECT OF CREDIT HISTORY
To receive the report, enter the taxpayer identification number of the customer in the search field, fill in all the fields in the ADVANCED SEARCH CRITERIA, select a convenient photo upload option for verification:
– uploading a file from your device;
– camera photo – a camera for taking pictures opens. Place the customer’s face within the scanner area, using the camera lens, and click the «Take a picture» button.
Upon uploading the customer’s photo, click the «SEARCH» button in the corresponding field of the form.

5.  SUBJECT OF CREDIT HISTORY IDENTIFICATION
The report contains a customer’s identification data part and information in the UBCH database, that can be obtained by phone, indicating the type of the partner that provided this phone number.
To obtain a report, you must enter the taxpayer identification number of the customer in the search field, fill in all the fields in the ADVANCED SEARCH CRITERIA, fill in the report form with the phone number, and click the «SEARCH» button.
If you need to check several phone numbers, click + , enter additional phone numbers in the corresponding field, and click the «SEARCH» button.

6.  CONTACTS
The CONTACTS report contains the information about the individual’s contacts and their updates history.
To obtain a report, you must enter the taxpayer identification number of the customer, fill in all the fields in the ADVANCED SEARCH CRITERIA, and click the «SEARCH» button.

Please note!!! To receive the Contacts report, you must have the credit history for the given customer from your organization. If it is absent, the TIN will NOT be processed.

Generated reports are marked in the same part with corresponding icons.

Besides, the Report on an Individual contains the reports that can be obtained from Public registers, such as:

7.  ENTREPRENEUR DOSSIER (aggregate documented information about an individual entrepreneur from state registers, other public databases and open sources).
8.  INFORMATION FROM SRMPE (State Register of Movable Property Encumbrances).
9.  INFORMATION FROM SRRR (State Register of Real Rights to Immovable Property).
10.  INFORMATION ABOUT REGISTERED VEHICLES.

To receive reports from open data sources, you must find the subject of credit history by entering their taxpayer identification number in the corresponding field, fill in all the fields in the ADVANCED SEARCH CRITERIA, and click the «SEARCH» button.

Generated reports are marked in the same part with corresponding icons.
When you click a certain icon, the selected report for the specified customer opens in a new window.

How can you get authenticated?

You can get authenticated on the ubki.ua website using a mobile phone, the Diya.Pidpys Service or SmartID.


Authentication with a mobile phone


  1. Specify your mobile phone number and date of birth, then click “Sign in”.
    You should use the same number that you gave to lenders when applying for loans.
  2. Select the messenger to confirm signing in: Viber or Telegram.
    messenger selection
  3. Use the QR code or link to enter the chatbot.
  4. Follow the instructions in the chatbot, to confirm the authentication request.
  5. Return to the website upon successful confirmation.

If you cannot use Viber or Telegram:

  1. wait for 45 seconds to use an alternate confirmation method;
    alternate confirmation method
  2. request a confirmation code via SMS;
    sms
  3. enter the obtained code on the website.

In certain cases, authorization may require the additional completion of a questionnaire and taking photos.
This is a necessary measure to protect personal details – we must be certain that we are providing access to credit history specifically to its owner.


Authentication with the Diya.Pidpys Service


You must already have a Diya.Pidpys generated (instructions on generation) for this type of authentication.

To log in to the ubki.ua website:

  1. select «Sign in with Diya.Pidpys»;
  2. use the QR code or link to enter the Diya app;
  3. follow the instructions in the app to confirm the authentication request;
  4. return to the website upon successful confirmation.

Authentication with the SmartID


To log in to the ubki.ua website:

  1. select «Sign in with SmartID»;
  2. use the QR code or link to enter the Privat24 or Privat24 for Business app;
  3. follow the instructions in the app to confirm the authentication request;
  4. return to the website upon successful confirmation.

If you have difficulties with authentication or other questions, please call us at 0445851194 or contact us via the support chat on the website.

Test funds accrual


According to Clause 8 of the Contract for information services, each organization, connected to the UBCH service, has a 90 day test period, during which it can receive 10 credit reports for the accrued test funds from UBCH, to set up its business processes.

Statistics of requests


In the STATISTICS AND BILLING — Detailing section, you can get detailed statistics for all requests of the organization, by groups/users with a breakdown into templates, indicating the number of reports received and the cost for each of them. It is also possible to request detailing for each of the templates, containing the date and TIN of the subject for each request. A requested detailed file will be uploaded to the file hosting service, which can be found in the DATA TRANSFER — File sharing F2.

Blocked account of a Company Administrator


The Administrator account can be blocked for the following reasons:

— more than 3 failed authorization attempts,
— not a single authorization has been made for more than 6 months,
— the terms of the contract have been violated.

If you are a Company Administrator, and you are unable to unblock your account through the password recovery procedure, please contact the UBCH hotline by calling 0445851196, from the phone number registered in your account card.

Users with other roles should contact their Company Administrator to unblock their account.

User settings

Registration and user settings

Note: For Company Administrators.


A Company Administrator can register new Users in their organization, manage their access to the bureau products, block/unblock Users in the USERS — User settings section.

To register a new User, click the «+ Register» button and fill out the account card.

Users can have the following roles, depending on their interaction with the bureau services:

User — makes requests to the bureau and views their personal archive of requests.
Data entry operator — transfers information to the bureau, views statistics of requests for the organization, and has open access to the «Billing» tab.
Tester — makes requests / transfers them to the bureau in a test environment.

The «User» and «Data Entry Operator» roles should be set up in a production environment, while a «Tester» role should be set up in a test environment.

By specifying an IP address or an IP address mask, you can allow the user to access the bureau services only from certain addresses.

Please note, that for automated work with the bureau services via API you must register an individual user, using the Tech. login, mark, and also be sure to indicate the IP address or IP address mask, from which the Tech. login will make requests. Technical logins do not have access to the web service, and are intended to work exclusively via API.

For the “User” role in the account card, a limited list of available request types may be set, via the web interface. If these settings are missing, the user has access to all the request types and can select the required one via the interface. Default request type – Credit Application.

To sign up additional Administrators of the organization, please email the corresponding scanned Application at support@ubki.ua and send the original of the Application by registered mail through Ukrposhta to the address: Ukrainian Bureau of Credit Histories Ltd., P.O. Box 7566, Dnipro City, 49300 or through Nova Poshta to the address: Ukrainian Bureau of Credit Histories Ltd., Dnipro City, branch 89, phone +380957736110, USREOU code 33546706.

For already registered company users, in the list of users, you can:

— open and edit the account card, by clicking on the value in the «Full name» column;
— change the Status (Open/Closed), by clicking on the value in the «Status» column;
— grant or close access to certain templates, by clicking on the value in the «Access» column;
— view the history of status changes and failed authorizations, by clicking on the value in the «History» column.

Ordering an invoice to top up your balance

Topping up your balance

Note: For Partners working on a prepaid basis.


You can order an invoice to include the subscription in the balance sheet, in the section STATISTICS AND BILLING — Order an invoice:

1. In the «Order invoice» part, specify the amount for subscription and click «Order».
2. A print form of an invoice will open, indicating the specified amount to transfer to the accountant for payment.
If the form does not open, check your browser’s pop-up blocking settings.
3. All generated invoices are displayed in the same section, in the «Payment journal» part.

Attention! To be credited to your balance sheet, payment must be made from your current checking account.
If payment is made differently, the funds will not be credited to your balance sheet. To return the erroneously transferred funds, you must compose an official letter with a request for a refund. The funds will be returned within 14 days after receipt of the request.

Getting started

changing the password and confirming contacts


To work with UBCH services, you must have confirmed user contacts. After receiving your login and password to access your partner’s account, and then logging in for the first time, go to My settings ().

In the Registration Card, you must:

1. Change your password

2. Enter and confirm your phone number and e-mail address